Shipping policy
Last updated: September 1, 2026
Thank you for shopping with Mental Pleasures. This Shipping Policy explains how orders are processed, produced, and delivered.
Because our products are made on demand, each item is produced especially for you after your order is placed.
1. Order Processing and Production
All Mental Pleasures products are made to order.
After you place an order, it will be sent to our fulfillment partner for production.
Production typically takes approximately 2–7 business days, depending on the product, order volume, and fulfillment location.
Please note that production times may be longer during busy periods, holidays, or unexpected circumstances.
2. Shipping Times
Shipping times depend on your delivery location, the shipping method selected, and the availability of fulfillment facilities.
After production is completed, estimated delivery times may vary.
Typical estimated shipping times are:
United States
3–7 business days after fulfillment
Canada
5–10 business days after fulfillment
United Kingdom
3–10 business days after fulfillment
Europe
5–15 business days after fulfillment
International Orders
10–25 business days after fulfillment
Please note that these are estimated delivery times and are not guaranteed.
Actual delivery times may vary due to shipping carrier delays, customs processing, weather conditions, or other circumstances outside our control.
3. Order Tracking
When tracking is available for your order, you will receive tracking information by email after your order has been shipped.
Please allow some time for tracking information to update after receiving your shipping confirmation.
4. Shipping Costs
Shipping costs are calculated and displayed during checkout whenever applicable.
The final shipping cost may depend on:
- Delivery location
- Shipping method
- Number of products ordered
- Product type
Any applicable shipping charges will be shown before you complete your purchase.
5. Incorrect Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address.
Please carefully review your shipping information before completing your order.
If you notice an error in your shipping address, contact us immediately at:
We will do our best to update the address if your order has not yet entered production or shipping.
Once an order has been shipped, we may not be able to change the delivery address.
Mental Pleasures is not responsible for orders delivered to an incorrect address provided by the customer.
6. Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country.
These charges are the responsibility of the customer unless otherwise stated at checkout.
Mental Pleasures does not control these charges and cannot predict their amount.
7. Lost or Delayed Packages
If your order has not arrived within the expected delivery timeframe, please contact us at:
We will review the situation and work with our fulfillment and shipping partners to determine the appropriate next steps.
Mental Pleasures is not responsible for shipping delays caused by events outside our reasonable control, including carrier delays, customs procedures, weather conditions, or other unforeseen circumstances.
8. Failed Deliveries and Returned Packages
If a package is returned because:
- The customer provided an incorrect address
- The address was incomplete
- The package was not collected
- Delivery was refused by the recipient
the customer may be responsible for additional shipping costs associated with reshipping the order.
9. Separate Shipments
If your order contains multiple products, they may be produced and shipped separately.
In this case, products may arrive at different times.
You will not be charged additional shipping costs unless otherwise stated during checkout.
10. Contact Us
If you have any questions about our Shipping Policy or need assistance with your order, please contact us:
Mental Pleasures
Website: mentalpleasures.com
Email: contact@mentalpleasures.com
Designed by Mental Pleasures.
Wear the mind. 🧠🖤